Consent and Confidentiality
Consent and Confidentiality
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We will obtain your signed consent before starting our nursing assessment.
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We will consult fully with you and gain your agreement to any service/treatment provided..
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The nurse will explain to you our principles of confidentiality
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The nursing assessment will be shared with you and your agreement to it recorded.
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We will discuss with you the Data Protection Legislation; you are entitled to state if you do not wish any of your details discussed with other health care professionals, your next of kin, or other family member or carer. You will be asked for your consent to the disclosure of confidential information and this will be recorded.
Information and Advice
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You will be given details of our 24 hour mobile telephone advice / support line
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All calls to this line will be answered by a trained nurse
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You will be given information on the services available to you, taking into consideration whether the request to Hospice at Home is for one service only (eg complementary therapy or volunteer service)
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You will be given an explanation about our links with other primary care services.
Competence
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A trained nurse will always carry out your first assessment.
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Our service is nurse led ie. whatever the service provided, it is the responsibility of the nurse who instigated it. Tasks will only be delegated to a Nursing Auxiliary if your nurse is confident that she or he is fully competent to undertake them. This will be clearly recorded.